VM9 provides physical ramp supervision services across airports pan India, ensuring direct on-ground operational oversight for every movement. Our trained ramp supervisors coordinate and monitor aircraft loading and unloading activities, oversee baggage and cargo handling procedures, verify ground support equipment positioning, and ensure strict adherence to airport authority and regulatory compliance standards. With real-time supervision and safety-focused execution, we maintain operational discipline, efficiency, and procedural integrity at every turnaround.

Subject to prior approvals and coordination with the relevant civil, defense, and airport authorities, VM9 facilitates ground handling arrangements for designated government and military charter operations. Our experienced operations team oversees comprehensive airport support services, including aircraft marshalling, ground support equipment coordination, baggage and cargo handling, passenger facilitation, and crew assistance. With strict adherence to protocol and regulatory requirements, we ensure each movement is managed efficiently, securely, and with operational precision from arrival through departure.

VM9 provides global permit acquisition support for all categories of flight operations, including short-term permits, regular flight permits, block permits, and Indian defence airport clearances such as AOR, NOR, and COR, as required. Our regulatory specialists navigate complex civil aviation and defense approval frameworks, coordinating directly with the relevant authorities to secure timely authorizations. Through structured documentation management and proactive follow-ups, we minimize administrative burden and ensure your operation remains compliant, efficient, and uninterrupted.

VM9 manages comprehensive slot coordination and Prior Permission Required (PPR) requests on your behalf, liaising directly with airport slot coordinators and authorities to secure optimal take-off and landing windows. Our team strategically aligns slot allocations with operational requirements, aircraft performance parameters, and turnaround timelines to protect schedule integrity and minimize delays. Through proactive monitoring and real-time coordination, we ensure your flight operations remain punctual, compliant, and efficiently executed.

VM9 facilitates PIS (Electronic Advance Passenger Information System) coordination through the accurate and timely submission of passenger and crew manifest data to the relevant aviation and border control authorities. Our team ensures all EPIS filings are processed in accordance with applicable civil aviation, immigration, and data protection regulations. Every data exchange is handled with strict confidentiality, secure transmission protocols, and full compliance with prevailing legal standards.

VM9 coordinates efficient and time-critical aircraft refueling services across airports worldwide, working exclusively with vetted and reliable fuel suppliers to ensure consistent availability of certified, high-quality aviation fuel. Our team manages fuel release confirmations, pricing coordination, uplift supervision, and documentation compliance to prevent operational delays. Through proactive planning and on-ground oversight, we ensure your aircraft is properly fueled, documented, and fully prepared for its next sector without disruption.

VM9 provides structured crew facilitation support for customs and immigration formalities at domestic and international destinations. Our team coordinates required documentation, advance submissions, and authority liaison to ensure compliance with entry regulations and crew visa requirements. Through proactive preparation and on-ground coordination, we facilitate efficient clearance processes, minimizing delays and ensuring seamless crew movement at every station.

VM9 manages comprehensive crew logistics, including hotel accommodation (HOTAC) and ground transportation coordination at destinations worldwide. Our team sources secure, comfortable, and operationally convenient properties aligned with crew rest requirements, company policies, and scheduling constraints. By overseeing reservations, billing coordination, and transfer arrangements, we ensure crew members experience a smooth, well-rested layover with minimal logistical burden.

VM9’s dedicated operations team provides end-to-end flight monitoring, maintaining continuous oversight from dispatch release through arrival and shutdown. We actively track flight progress, airspace developments, weather deviations, slot revisions, and any operational irregularities in real time. Through proactive coordination and immediate contingency planning, we deliver timely updates and implement corrective actions as needed, ensuring schedule integrity and a seamless, on-time operation.

VM9 delivers structured and secure cargo handling coordination to support efficient aircraft operations from uplift to offload. Our team works closely with certified cargo agents, warehouse operators, and ground handling personnel to ensure accurate load planning, weight and balance compliance, documentation verification, and adherence to safety protocols. With strict oversight of handling procedures and regulatory standards, we maintain operational integrity, cargo security, and seamless turnaround performance at every station.